We're excited to introduce Keyword Trackers—a powerful tool designed to help you spend less time searching through customer call recordings and more time acting on valuable insights.

What’s New:

• Track Keywords or Phrases: Set up trackers to monitor specific keywords or phrases across your customer meetings.
• Filter Calls: Easily filter your call library or search results to find meetings that contain your tracked keywords.
• Jump to Key Moments: Skip right to the moments in the call where the tracker picked up your keywords, streamlining your analysis process.

We’ve introduced automatic Recording Disclosure Emails to help you stay transparent when recording meetings with your attendees.
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​What’s New:

• Workspace Setting: A new setting (turned off by default) that enables an automatic notification to be sent to all meeting attendees, informing them that the upcoming meeting will be recorded. This email will be sent 1 hour before each meeting.
• Series Setting: A similar setting that applies only to specific meeting series, ensuring disclosure emails are sent for every meeting in that series.

We’re thrilled to announce a major upgrade that enhances our ability to provide accurate and high-quality transcripts and AI summaries for all types of meetings—whether virtual or hybrid.

What’s New:

• Hybrid Meetings (multiple speakers in the same room): Fellow now automatically identifies distinct speakers in hybrid meetings.
• Manual Speaker Labeling: Users can now manually assign speaker names by replaying an audio clip and labeling the speaker across all transcript segments for that speaker, ensuring even more accuracy.

At Fellow, we understand how important brand consistency is for you. That’s why we’ve introduced new features to help you maintain your branding across all your calls.
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What’s New:

Customize Your Notetakers:

• Display Photo: Set a custom photo of your company logo, or choose to turn off the display image.
• Display Name: Personalize the display name of your notetaker to align with your brand's voice.
• Join Message: You can enable, disable, or fully customize the message displayed when the notetaker successfully joins the call. We recommend using this message to inform participants that the recording has started.

Hi there,

Some exciting updates to Fellow to share! You now have access to:
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Hybrid Meeting Support 🗓️

Great news: Fellow is even better at supporting all your meeting types with hybrid meeting support!

​Voice detection ensures that everyone's recorded and attributed in your meeting (in-person or virtual) so you have an accurate record of your meeting.

More Languages supported ✨

Fellow now supports transcription in 99 languages. See which languages are supported here: https://help.fellow.app/en/articles/8514401-supported-languages-for-ai-note-taker

Hi there,
You can now drill down into your meeting guideline analytics to surface actionable insights around how your teams follow your meeting policy guidelines.

New Drilldown reports include:

🗓️ Overview of all meetings

🔄 Recurring meetings

👱 People's time in meetings
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You'll be able to identify:

• Organizers
• Length of meeting
• Invitees
• If there were meeting notes takes
• Cost of the meeting
• non-compliant reason

Filter these reports by team, teammate, internal/external, and recurrences.

Channels within the recording library are an easy way to share content with teammates and quickly find what you are looking for. 👀

Channel members can see all the clips and recording recaps that are published to that channel. Note: this will only grant you access to the recoding, summary, and transcript. NOT the note content itself.

Check out this article to learn more including how to create both public and private channels.

Improve your CRM by automatically sending notes from customer calls directly to Salesforce or HubSpot.

When this is set up, your notes will be sent to your CRM 3 hours after the call has ended, leaving enough time to clean-up the notes.

This can be set up by going to User Settings --> Apps and integrations and clicking on the Salesforce and HubSpot cards.

Get more value out of every meeting, even the ones you skip with Ask Copilot.

You can ask your Copilot things like:

• "Catch me up on what was discussed"
• "Is there anything I should follow up with next meeting?"
• "Summarize the progress updates on project X"

The possibilities are endless! Learn more

With Meeting Guidelines Analytics, admins are able to see an overview of:

• the number of meetings that are being booked on short notice
• the percentage of meetings that started with no agenda
• the amount of meetings with 8 or more attendees

Filter by team, meeting type (internal or external), and time period so you know exactly what to tackle. Learn more. Learn more