Latest updates from the Fellow team
New feature
Enterprise
Business

Create a new Keyword Tracker

Shannon avatar
Shared by Shannon •

We're excited to introduce Keyword Trackers—a powerful tool designed to help you spend less time searching through customer call recordings and more time acting on valuable insights.

What’s New:

  • Track Keywords or Phrases: Set up trackers to monitor specific keywords or phrases across your customer meetings.
  • Filter Calls: Easily filter your call library or search results to find meetings that contain your tracked keywords.
  • Jump to Key Moments: Skip right to the moments in the call where the tracker picked up your keywords, streamlining your analysis process.